them. When it was Craig’s turn, he looked at the young woman, smiled and said, “I promise I am not going to be mean to you.” Her countenance softened, and she said softly, “Thank you.” Their exchange was pleasant, and he got their flights booked for the next day. As they walked down the concourse, Craig was smiling despite the disappointment. His business partner had been watching him. He said, “Craig, I have known you for a long time. A year ago you would have been enraged by what we went through